Frequently Asked Questions Vyapar App

Frequently Asked Questions


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  • Q. How can I print bank details in invoice?
    To print bank details in invoice you have to go to cash and bank > bank account > Select bank account > Edit bank account > enable "print this bank account details on invoices".
  • Q. Vyapar App Customer Care Number?
    Vyapar app customer care number is (+91) 93339 11911 and
    customer WhatsApp number is (+91) 63668 27420
  • Q. How to logout from the Vyapar app?
    For Desktop: Open Vyapar>>Check in the top left corner>>Click Company>>Click on change company>>Down below Click on "Logout "

    For Mobile: Open Vyapar App >> Go to the Left Menu >> Click on "Change Company" >>click on Manage Company >> Click on the three dots on the top right corner and Click on "Logout" Option.
  • Q. How to update the Vyapar app on pc?
    Open Vyapar app on your PC >> at top Left corner click on "Help" >> Click on "Check for updates" >> If there are any updates it will ask for permission to update the software in the background. Once the software is updated, It will again ask for permission to "Restart" the software. Note : While updating the software in Background don't close the software.
  • Q. Is Vyapar app free for pc?
    After installing Vyapar you will get a 15 days free trial. In that free trial you can have access to all premium features that have been provided by Vyapar app.
  • Q. How to use the Vyapar app on Mobile?
    Watch Video to get more detailed information about Vyapar Mobile Demo:-
  • Q. How to use Vyapar app in Desktop?
    Watch Video and know complete information about how to use vyapar app in desktop -
  • Q. How to add bank details in the Vyapar app?
    Go to Vyapar app>> in the left hand side click on “Cash & Bank”>>In the drop down Click on Bank account>>Click on “Add bank account” or “add New bank account”>>Update bank details>>Click on Save
    Note:- If you want your bank account details to get printed on invoice or generate QR code you can enable the given checkbox for both the feature
  • Q. How to add freight charges in Vyapar?
    Go to Vyapar app>>in the left side click on “Settings”>> Go to “Transaction Settings”>> down below click on “Additional Charges”>>Enable the Checkbox >>Update one of the field name as Freight Charges>> Click on “Save”
  • Q. Journal entry in Vyapar app?
    Go to Vyapar app>> In the top right corner click on “Add more”>>Under “Other heading” click on “party-to-party transfer”>>Update the “Entry type”, “Customer name”, “Amount”>> then Click on “Save”
  • Q. How to add signature in Vyapar app?
    Go to Vyapar app>> Click on “My company”>>In the drop down click on “More information”>> down below you will get the option to add your signature>> after adding click on “save”
  • Q. How to change terms and conditions in Vyapar app?
    Go to Vyapar app>>in the left side Click on “Settings”>> Go to “print settings”>> Scroll down a little you will get a option under “Footer” heading “Terms and conditions”>>Update the terms and conditions as per the transaction type” >>after updating click on “Save and Close”
  • Q. How to change invoice number in Vyapar?
    Go to Vyapar app>>in the left side click on “Sale”>>drop down will appear click on “Sale Invoices”>>In the top right you will get the option as “Invoice Number”>>you can edit the invoice number there>>after generating the final invoice click on “Save”
  • Q. What are the charges for Vyapar App?
    Vyapar Mobile App (Basic Version) is completely free of cost!

    Vyapar Mobile App (Premium Version) has a price attached.
    View all plans here
    Vyapar Desktop App is not free, but has a 15-day free trial.
    There are different plans for different durations, i.e. 1 Year and 3 Years.
    View all plans here
  • Q. Where can we download Vyapar Desktop App?
    You can download Vyapar Desktop App
    Note: Open this link on the Desktop to install!"
  • Q. How to become a distributor of Vyapar?
    Visit our "Channel Partner" Page to find out about our distributor program.
  • Q. Where can I find the pricing detials?
    "You can either visit our website
    or click on ""Buy Now"" in the left menu inside the App."
  • Q. How to update Vyapar App to its latest version?
    "Whenever a new update is released, Vyapar App automatically sends you a notification clicking on which your App gets updated

    (or) You can also opt for ""check for updates"" option in the App to do the same.

    (or) You can download the latest version of Vyapar App from
    The new downloaded file overrides the old version of App.

    (or) Go to playstore, search for vyapar app and click on update & open the app again. Now you will be on the latest version of the app."
  • Q. Should I pay registration charges to become a distributor?
    No! There is no registration fees to become a distributor of Vyapar
  • Q. What are the modes of payment for purchasing Vyapar?
    We accept online payments through credit/debit card, netbanking, and wallets such as Freecharge, PayZapp, Airtel Money, Ola Money, PhonePe, YesPay etc.
  • Q. What kind of businesses can use Vyapar App for accounting?
    Vyapar is a business accounting application to manage your business digitally. It can be used for any small and micro scale businesses. All kinds of retail, wholesale, distributorship business can use Vyapar App to manage their businesses hassle-free.
  • Q. Do you provide training for a distributor?
    "Yes, we provide online training to our distributors.
    Also, any business/technical queries will be answered by us even later on."
  • Q. I'm a Manufacturer. Can I use Vyapar App?
    Yes, manufacturing business can use Vyapar App to manage their business to a certain extent, however certain features for manufacturing industry is still in making. Call us on 9333911911 if you have any queries on this.
  • Q. Are you going to sell direct?
    "Yes, direct online sales happens parallely.
    But, we offer better benefits to the customers buying from distributors."
  • Q. Can I export vyapar data into tally?
    Yes You can find the option "export to Tally" under main-menu >> utilities.
  • Q. What is my expected profit margin?
    For margin and related queries contact 8884908583.
  • Q. Can I upload Tally data into Vyapar App?
    Not yet! This feature will be implemented very soon.
  • Q. Do you sell customised Apps?
    "No, we do not sell customised Apps.
    Alternatively, Vyapar App can be self customised (changing Settings) to some extent as per your requirement.
  • Q. Can I export party details from existing company to new company in Vyapar App?
    Yes! You can by exporting all party reports from reports section & then go to the new companies utitity & download sample file & make sure your party details are fed based on the sample file and select the new file and restore it.
  • Q. What are the major benefits in Vyapar Distributorship?
    "Benefits of Vyapar includes:
    1. Extra license validity of
    3 months on 1 year license
    6 months on 1.5 & 3 years license.
    2. Heavy Brand Promotion from our end.
    3. Free Customer Support."
  • Q. Can I backup Vyapar App data on mobile and restore it on desktop?
    Yes! There is "Backup" option available using which you can take backup of all your files to your device or gmail account. You can retrieve those saved files and restore it back into the app using simple "Restore" option.
  • Q. What is the minimum number of licenses I need to buy to become a distributor?
    "Minimum number of license differs for different plans.
    Please contact us at 8884908583 for such queries."
  • Q. How do I get support?
    "Please contact us at
    8884908583 - Distribution Related Queries
    9333911911 - Technical Queries
  • Q. When I make estimates, does my stock value alter (increase/decrease)?
    "No, it doesn't!
    Only when the estimate is converted to sale, the stock count changes."
  • Q. Can I sell license beyond MRP?
    "No, you cannot sell Vyapar licenses beyond our stipulated MRP."
  • Q. How to claim input tax credit for expenditures?
    Go to the expenses section and click on add expense. You'll get a GST option on top. Turn on the option and you'll get fields to enter GST information for your expense. This will automatically start reflecting on the GST report
  • Q. Is Vyapar Cloud/Web-based?
    Vyapar is still in process of launching this service, we will update on this as soon as we start.
  • Q. Is payment reminder to parties facility available in Vyapar?
    "Yes! in Vyapar you can send personlized messages to your parties, reminding them to pay you on time. You can enable this in settings with a single click.
    Note: In desktop, this feature is yet to be implemented."
  • Q. How to enter Waste Quantity?
    Waste quantity can be reflected through "Adjust item" option. Number of wasted items can be reduced from available items to depict the loss.
  • Q. How can I check creditor/debitor list?
    Check all parties report in report section and filter for receivables or payables based on your requirement.
  • Q. Can we connect Mobile App data with Desktop App?
    Yes, by enabling "Auto Sync" option, you can synchronize mobile data with desktop.
  • Q. How to add packaging charge in bill?
    Yes, you can add any amount of "Additional Charge" in the bill. You can enable it in transaction settings.
  • Q. Can I send a single message to multiple customers?
    Yes! In Vyapar app you can send single message to multiple parties. note: This feature is yet to be implemented in desktop.
  • Q. Does closing stock include GST?
    Closing stock is exclusive of tax now. Only in case of a composition dealer, the stock will be inclusive of tax since he will not be able to avail ITC on his purchases.
  • Q. Can I access the same Vyapar account from two mobile devices?
    Yes, you can do it by enabling "Auto-Sync" option in Vyapar App.
  • Q. Can I use mobile and desktop simultaneously to access same Vyapar Account?
    Yes, you can do it by enabling "Auto-Sync" option in Vyapar App.
  • Q. Can we do Item grouping in Vyapar?
    "Yes! Vyapar lets you create different categories for your items.
    This can be enabled in your item settings."
  • Q. How to create 2 companies and import all the details from one to another except balances?
    Just call us at 9333911911 or write to us at [email protected] and we'll help you with it.
  • Q. How to get input from weighing scale?
    We do not have this option yet!
  • Q. How to generate pdf of outstanding bills?
    You can generate outstanding bill list by filtering the unpaid ones from "all transactions report".
  • Q. Where can I see my balance sheet?
    Balance Sheet is available in the Reports section of the Mobile and Desktop apps.
  • Q. How can I manage user permission?
    You can enable user-role permission from settings.
  • Q. I am a licensed user. But, why am I asked to buy license again?
    "This usually happens when you
    - Change your mobile device, or
    - Update your software.
    In these two cases you're asked to buy license again.
    From menu, click on ""Vyapar Premium"" & note down the device ID, now, click on ""Already have a license?"" , login with your registered email ID & password and opt for ""Change Option"" & select the device ID which you noted in the beginning. You are successfully logged in as a licensed user."
  • Q. Can we generate Barcode in Vyapar software?
    Yes, you can generate a barcode. The option can be located under "Utilities" in main menu.
  • Q. Can we do Party-to-Party balance transfer in Vyapar?
    Yes. You can find this option under more transactions.
  • Q. How do we get notified of the online orders from the Vyapar online store?
    You will receive a WhatsApp message along with in dedicated dashboard.
  • Q. Can we sell online through Vyaparapp?
    Yes, you can use the "My Online Store" feature to share your item details to your customers and receive orders directly in Vyaprapp. You can find the option to activate the online store in the main menu.
  • Q. How to close books in Vyapar?
    You can use “Close Financial Year” option to close books. Read the step-by-step method to close your books
  • Q. Are there any additional charges for using "My Online Store" feature in Vyapar?
    No, This feature is included in the license charge.
  • Q. How can I track the order details of "My Online store"?
    You will be notified via WhatsApp message and you can also find the online order details in the dedicated dashboard in Vyapar software.
  • Q. Can I take invoice print with my Label Printer?
    Yes! To print an invoice with a Label printer, you can enable it in the "Print" option available in Settings.
  • Q. Can I take payment from the customers for online orders through Vyapar?
    As of now "Cash on delivery" option is available. The online payment feature will be added very soon.
    However, you can also share an order invoice online to your customer and demand payment (UPI, QR code-based payments, bank transfer, etc.) before the delivery.
  • Q. Can I reset my invoice number back to 1?
    Yes, you can!
    To reset your invoice number & other transactions, click on “Close Financial Year” from utilities. Under “Restart Transaction Numbers”, change prefixes for the invoice. This will reset your invoice number.

    NOTE: Not finding this option? Update to the latest version of Vyapar App
  • Q. How to see previous year data?
    A backup of your previous year data will be created in your device/google-drive at the time of closing book. Restore that file to your Vyapar App to see your previous year data.