Invoicing

Invoicing Glossary

Table of Contents

    Adjusted Invoice

    An updated invoice issued to correct an error or reflect changes in the original invoice, such as pricing or quantities.

    Adjustment Note

    A document issued to account for adjustments in a transaction, such as refunds, returns, or corrections in the invoiced amount.

    Advance Billing

    Billing a customer before the goods or services are delivered, commonly used for subscription or pre-order services.

    Authorized Payment

    A payment that has been approved by the customer or company for processing, usually via a payment method like a credit card.

    Backorder

    A situation where a customer order cannot be fulfilled due to a lack of stock, with delivery postponed until the item is available.

    Bill of Lading

    A legal document issued by a carrier to acknowledge the receipt of cargo for shipment, detailing the goods being transported.

    Billing

    The process of generating and sending invoices to customers for goods or services provided, requesting payment.

    Billing Address

    The address where a customer’s invoice is sent, which may be different from the shipping address.

    Billing Cycle

    The regular interval at which a business sends invoices to customers, typically weekly, monthly, or quarterly.

    Billing Dispute

    A disagreement between a customer and a business about an invoice’s charges, often leading to a review or correction.

    Billing Period

    The time frame for which charges are accumulated and billed to a customer, usually aligned with the billing cycle.

    Billing System

    The complete process and tools used by a business to manage billing, including generating invoices, collecting payments, and tracking transactions.

    Bounced Payment

    A payment that fails to process, typically due to insufficient funds in the payer’s account, requiring follow-up action.

    Bulk Billing

    A method of billing where multiple charges or invoices are combined into one bill, commonly used in healthcare or utilities.

    Cash Discount

    A reduction in the total invoice amount if the customer pays within a specified time, incentivizing early payment.

    Charge Description

    A brief explanation of what the charge on an invoice represents, such as a service fee or product cost.

    Client Billing

    The process of billing customers or clients for goods or services, often customized based on contracts or agreements.

    COD (Cash on Delivery)

    A payment method where the customer pays for goods at the time of delivery, rather than in advance.

    Collection Letter

    A formal letter sent to a customer reminding them of overdue payments and requesting immediate payment.

    Consolidated Billing

    A billing method where multiple invoices or charges are combined into a single bill, simplifying payment for the customer.

    Contract Billing

    Billing based on the terms of a specific contract, where charges are pre-agreed upon and may include fixed or recurring payments.

    Credit Invoice

    An invoice issued to reduce the amount owed by a customer, often due to returns or corrections in the original billing.

    Custom Invoice

    A personalized invoice created to meet specific customer requirements, such as including detailed line items or custom fields.

    Customer Account

    A record in a business’s system that tracks a customer’s transactions, balances, and payment history.

    Customer Invoice Number

    A unique identifier assigned to each invoice sent to a customer, helping track payments and correspondence.

    Customer Payment

    The money received from a customer to settle an invoice or account balance.

    Daily Billing

    A billing method where invoices are generated and sent out every day, often used in high-volume or usage-based businesses.

    Debit Invoice

    An invoice issued to increase the amount owed by a customer, typically when additional services or products are provided after the original invoice.

    Delivery Invoice

    An invoice issued at the time of product or service delivery, detailing the amount due for the transaction.

    Deposit Invoice

    An invoice requesting an upfront payment (deposit) before goods or services are delivered.

    Duplicate Invoice

    A second copy of an invoice issued when the original is lost or not received by the customer.

    Dynamic Billing

    A flexible billing system that adjusts charges based on usage, consumption, or other variable factors.

    E-Billing

    The process of sending and receiving invoices electronically, rather than by paper mail, often through email or a dedicated portal.

    E-Invoice

    An electronic version of an invoice that is created, sent, and managed digitally, often used for quicker processing and payment.

    Escalation Process

    A procedure to handle billing disputes or issues by involving higher levels of management or authority.

    Estimation

    An approximate calculation of the cost for goods or services, helping clients understand potential expenses.

    Fee Schedule

    A list of standard charges for goods or services provided by a business, used to generate consistent and transparent invoices.

    Final Demand Notice

    A formal letter sent to a customer warning that legal action will be taken if payment is not made immediately on an overdue invoice.

    Flat Rate Invoice

    An invoice that charges a fixed price for services or goods, regardless of time or materials used.

    Freelancer Invoice

    An invoice issued by freelancers to bill clients for services provided, often including hourly rates or project-based fees.

    Gross Amount

    The total amount due on an invoice before any deductions, discounts, or taxes are applied.

    GST Invoice

    An invoice that includes Goods and Services Tax (GST), typically used in countries where GST is a mandatory tax on sales of goods and services.

    Hourly Invoice

    An invoice that bills based on the number of hours worked, common for service providers and freelancers.

    Incentive Billing

    A billing method that offers discounts or rewards to customers for early payment or other qualifying actions.

    Indirect Invoice Tax

    An invoice for services that are not directly related to the production of goods, such as consulting fees or administrative services.

    In-House Billing

    A billing process managed entirely by a company’s internal team, without outsourcing to third-party providers.

    Installment Invoice

    An invoice that allows customers to pay in smaller, scheduled payments over time, rather than paying the full amount upfront.

    Integrated Billing

    A billing system that combines various charges, services, or departments into a single, unified invoicing process.

    Interim Billing

    Billing issued at various stages of a project or service delivery, rather than waiting until completion for final invoicing.

    Invoice

    An invoice is a commercial document issued by a seller to a buyer that specifies the amount due for goods or services provided. It includes details like the date, description, price, taxes, payment terms and other transaction specific information.

    Invoice Aging

    The process of tracking how long an invoice has been outstanding, typically categorized into 30, 60, or 90 days overdue.

    Invoice Approval

    The process of reviewing and approving an invoice before it is sent to the customer or paid by the business.

    Invoice Balance

    The remaining amount due on an invoice after partial payments or adjustments have been made.

    Invoice Batch

    A group of invoices processed together at the same time, often to improve efficiency in sending and payment tracking.

    Invoice Discounting

    A financing method where businesses use outstanding invoices as collateral to get short-term loans or cash advances.

    Invoice Due Date

    The date by which a customer must pay the invoice to avoid late fees or penalties.

    Invoice Factoring

    A financing arrangement where a business sells its unpaid invoices to a third party (factor) at a discount for immediate cash flow.

    Invoice Financing

    A method where businesses use their unpaid invoices as collateral to secure a loan or advance from a lender.

    Invoice Matching

    The process of comparing an invoice with related documents (like purchase orders and receipts) to ensure accuracy before payment.

    Invoice Number

    A unique identifier assigned to an invoice for tracking and reference purposes.

    Invoice Payment Plan

    An agreement where a customer pays off an invoice in multiple installments over time, rather than in one lump sum.

    Invoice Processing

    The complete workflow for generating, approving, sending, and tracking invoices, including payment reconciliation.

    Invoice Reconciliation

    The process of ensuring all invoices are accurate, matching them against financial records to ensure proper payment.

    Invoice Splitting

    Dividing an invoice into smaller amounts, often used when a customer requests to pay in parts over time.

    Invoice Template

    A pre-designed format used to create invoices quickly, ensuring consistency in style, layout, and information included.

    Late Fee

    A charge added to an invoice when payment is not received by the due date, used to encourage timely payment.

    Late Payment Charge

    A penalty added to a customer’s account when they fail to pay an invoice by the agreed due date.

    Minimum Payment

    The smallest amount a customer can pay to avoid further penalties or service interruptions on their account.

    Monthly Billing

    A billing cycle where invoices are sent to customers on a monthly basis for services or products provided during that month.

    Multi-Currency Invoice

    An invoice issued in more than one currency, allowing customers to pay in their preferred currency.

    Non-Billable Item

    Items or services provided to a customer that are not charged, often used for complimentary or in-kind services.

    Non-Payment Notice

    A formal notification sent to a customer reminding them of unpaid invoices and requesting immediate payment.

    Online Billing

    A digital method of invoicing and receiving payments through an online platform, streamlining the billing process.

    Open Invoice

    An invoice that has been issued to the customer but has not yet been paid.

    Outstanding Balance

    The total amount still owed by a customer on one or more unpaid invoices.

    Outstanding Invoice

    An invoice that has been sent to a customer but remains unpaid past the due date.

    Overbilling

    Charging a customer more than the agreed-upon amount, either due to error or deliberate action.

    Overdue Invoice

    An invoice that has not been paid by its due date, often resulting in late fees or other penalties.

    Partial Billing

    Billing a customer for a portion of the total amount due, often used for ongoing services or long-term projects.

    Partial Payment

    A payment that covers part of the total invoice amount, with the remaining balance to be paid later.

    Payment Authorization

    Approval from a customer to process a payment, often required before completing a transaction.

    Payment Gateway

    A service that securely processes online payments, allowing businesses to accept credit card and digital payments from customers.

    Payment Method

    The way in which a customer chooses to pay an invoice, such as credit card, bank transfer, or cash.

    Payment Reminder

    A notice sent to customers reminding them that an invoice is due or overdue, encouraging prompt payment.

    Payment Schedule

    A plan outlining when and how much a customer will pay towards an invoice, often used for installment or partial billing.

    Payment Terms

    The conditions under which a customer must pay an invoice, including the due date and any penalties for late payments.

    Penalty Charges

    Additional fees added to an invoice for various reasons, such as late payment or contract violations.

    Per-Unit Billing

    A billing method where customers are charged based on the number of units sold or used.

    Post-Invoice Adjustment

    Changes made to an invoice after it has been sent, often to correct errors or update details.

    Prepayment Invoice

    An invoice issued to request payment before goods or services are delivered.

    Pricing Model

    The strategy used to determine the price of goods or services, such as fixed, tiered, or usage-based pricing.

    Processing Fee

    A charge added to cover the cost of processing a payment, such as credit card transactions.

    Professional Invoice

    A formal invoice issued by professionals, such as consultants or freelancers, to bill clients for their services.

    Proforma Invoice

    A preliminary invoice sent before the goods or services are delivered, showing the estimated costs.

    Progress Billing

    A billing method used to invoice customers at different stages of a project, rather than waiting until the project is complete.

    Purchase Invoice

    An invoice sent by a supplier to a business for goods or services provided, detailing the amount owed.

    Quotation

    A formal statement of the price for specified goods or services, serving as a binding offer to customers.

    Rate-Based Billing

    A billing method where charges are based on a specific rate, such as hourly or per-unit pricing.

    Rebill Invoice

    A second invoice issued to a customer for additional charges or corrections made to the original invoice.

    Rebillable Expenses

    Costs incurred by a business on behalf of a client, which are later charged to the client in a separate invoice.

    Recurring Billing

    Recurring billing is a process where customers are automatically charged on a regular basis (e.g., monthly or annually) for ongoing services or subscriptions.

    Refund Request

    A formal request made by a customer to receive their money back, often due to dissatisfaction or product returns.

    Reimbursement Invoice

    An invoice issued to recover expenses incurred on behalf of a customer or another business.

    Remittance Advice

    A document sent by the customer to the business, confirming that payment has been made towards an invoice.

    Renewal Invoice

    An invoice sent to renew a service or subscription for an additional period.

    Revised Invoice

    An updated invoice issued to correct errors or reflect changes in the original billing.

    Sales Order

    A document issued by a business confirming the details of a customer’s purchase order, often sent before the invoice.

    Scheduled Invoice

    An invoice automatically generated and sent on a specific date or at regular intervals, often for recurring services.

    Service Charge

    An additional fee charged for services provided, often added to the total amount on an invoice.

    Statement of Account

    A summary document that shows all transactions between a business and a customer over a specific period, including invoices, payments, and balances.

    Tax Invoice

    An invoice that includes tax details, such as GST or VAT, showing the amount of tax charged on the goods or services provided.

    Third-Party Billing

    A billing method where a third party is responsible for paying the invoice instead of the person receiving the goods or services.

    Tiered Pricing

    A pricing strategy where the price per unit decreases as the quantity purchased increases, encouraging bulk buying.

    Transaction History

    A record of all past transactions made by a customer, including invoices, payments, and account activity.

    Transaction-Based Billing

    A billing method where charges are based on each individual transaction, such as per-use billing for services.

    Underbilling

    A situation where a customer is billed less than what is actually owed, often due to error.

    Usage-Based Billing

    A billing method where customers are charged based on how much of a product or service they use, often seen in utilities or cloud services.

    Utility Billing

    Billing for utilities such as electricity, water, or gas, typically based on usage.

    Void Invoice

    An invoice that has been canceled and is no longer valid, often due to errors or changes in the transaction.

    Work Order Invoice

    An invoice issued after completing work based on a work order, detailing the services provided and the amount due.

    Write-Off Policy

    A business’s guidelines for writing off unpaid invoices or debts as uncollectible, usually after certain attempts to collect have failed.

    Zero-Balance Invoice

    An invoice issued to reflect that no payment is due, often used to confirm that a customer’s account is fully settled.